✦ PRIVACY POLICY

1. Data Controller

The controller of personal data is:

Pierc Care sp. z o.o.
Michałowicza 12, Bielsko-Biała
NIP: 5472245088
Email: biuro@pierccare.com

(hereinafter referred to as the “Controller”)

The Controller processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Polish data protection laws.

2. Scope of Data Processing

The Controller may process the following categories of personal data:

name and surname
email address
phone number
information voluntarily provided in contact forms or messages
technical data (e.g. IP address, browser type, device data)

3. Purposes and Legal Basis of Processing

Personal data is processed for the following purposes:

a) Handling inquiries and bookings
Legal basis: Article 6(1)(b) GDPR (pre-contractual actions)

b) Communication with clients
Legal basis: Article 6(1)(f) GDPR (legitimate interest)

c) Providing services
Legal basis: Article 6(1)(b) GDPR

d) Website functionality and security
Legal basis: Article 6(1)(f) GDPR

e) Marketing communication (if applicable)
Legal basis: Article 6(1)(a) GDPR (consent)

4. Voluntary Provision of Data

Providing personal data is voluntary but necessary for:

submitting inquiries
making bookings
receiving responses

Failure to provide data may result in the inability to process the request.

5. Data Retention Period

Personal data is stored:

for the duration of communication and service provision
for the period required by applicable legal regulations
until withdrawal of consent (where applicable)
until expiration of potential claims

6. Data Recipients

Personal data may be shared with:

hosting providers
IT service providers
payment operators (e.g. SumUp)
other entities supporting the operation of the website

All such entities process data on the basis of appropriate agreements and in compliance with GDPR.

7. Transfer of Data Outside the EEA

Personal data may be transferred outside the European Economic Area (EEA) only where necessary and with appropriate safeguards, such as standard contractual clauses approved by the European Commission.

8. Rights of the Data Subject

You have the right to:

access your personal data
rectify inaccurate data
erase data (“right to be forgotten”)
restrict processing
object to processing
data portability
withdraw consent at any time

You also have the right to lodge a complaint with the Polish supervisory authority:
President of the Personal Data Protection Office (UODO)

9. Cookies and Tracking Technologies

The website uses cookies and similar technologies for:

ensuring proper operation of the website
improving user experience
analytical purposes

Cookies are used based on:

Article 6(1)(f) GDPR (legitimate interest)
user consent where required

Users can manage cookie settings through their browser or cookie banner.

10. Data Security

The Controller implements appropriate technical and organizational measures to ensure the protection of personal data, including protection against unauthorized access, loss, or destruction.